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FAQ

What is the Standard/Basic Plan?

The Standard/Basic plan covers submitting expenses, allocations, approvers, and search. It also includes unlimited document storage for uploaded receipts. Approver heirachy, email notification and more. 


Can we customize what contracts & grants get allocated?

Yes, we custom set-up the process on which department or staff member allocates contract and grant expenses


Do we receive an email notification of an expense?

Yes. All approvers will receive a notification of an expense for approval. Once approved or rejected the staff and/or finance department will also recieve it. 


Can I export data?

All data is completely portable to a CSV


What kind of support do you offer?

We offer 1 one site training and then email and chat support between the hours of 9:30am – 4:30pm Monday-Friday with the exception of holidays.


What payment methods do you accept?

We accept all major credit cards through Stripe Payments.

A 3% charge is added to all credit card payments.

For ACH payments there is a $10 charge.

We also accept checks.

If paying by check please make payable to:

Marco Lombardini

memo: Expensy


I have other questions

Sure please email support@expensy.co for help.


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